Shipping & Delivery
Orders are delivered within 3-8 working days. We will keep you updated on the status of your order through email and SMS. However, due to the current situation, some orders may face minor delays. If your product does not arrive within the specified timeframe, please Contact us at support@nexojackets.com or 
chat with us and we will be glad to assist you.
Shipment:
Our products are stored in warehouses located in the USA, UK, Canada, Australia and Europe. We choose the fastest shipping route to deliver the products to our customers.
We ship out the products via UPS, USPS, DHL and FedEx and provide tracking details once a product is sent out.
Tracking Details:
Once the product is shipped, we will send you the tracking details via email and SMS. This allows you to track your order and stay updated on the progress of your shipment. Alternatively, you can check the shipping status on our tracking page.
Receiving:
If you are not available at the time of delivery, please arrange for someone else to collect and sign for your order. Alternatively, you can contact the courier service to reschedule the shipment.
In Case of Damage/Defect:
We strive to deliver high-quality, flawless products. However, in the rare instance that an item is damaged during shipment, you can easily initiate an exchange through our return and exchange policy.
Frequently Asked Question
Yes, we offer international shipping. Shipping times vary based on the destination:
- USA/Canada: Estimated delivery time is 3 to 8 business days.
- Australia: 4 to 8 business days
- Europe: 4 to 8 business days
- Asia: 4 to 10 business days
- Africa: 8 to 15 business days
We do not ship to APO and PO boxes
The cost of shipping your order can vary depending on the delivery location. The actual cost of shipping is visible on our checkout page before you place the order.
Free Shipping is available in the United States, the United Kingdom, Canada, and Australia when you meet specific order minimums.
Once an order is placed, we will send you the tracking information through email so that you can track your order and stay updated on the progress of your shipment. Alternatively, you can also check the shipping status on our tracking page.
If you suspect there’s an issue with the shipping address provided, please contact us immediately. We can modify your address if you reach out within 24 hours of placing the order. Email us at support@nexojackets.com use our chat feature, providing your order number for reference.
We accept MasterCard, Visa, American Express, Discover, and PayPal.
Yes, under the FJackets easy return policy, you can return your order. If you’re not completely satisfied with your purchase, you have the option to return it for an exchange or a refund. For more details, please refer to our return and exchange policy.